About
Built by someone who lived the problem.
Dragonfly didn't start with a pitch deck. It started with a specific frustration — watching an industry worth hundreds of billions of dollars operate with tools from 1995.
Chris Hacken
Founder, Dragonfly
The Story
“I scaled a company from one person to 64 employees. At our peak, I was tracking 10+ construction crews, hundreds of aerial and underground permits, and dozens of active jobs — all manually. There was no system built for this. So I built one.”
Chris grew Loop Internet from a solo operation into a team of over 64 employees — one of the fastest-growing fiber ISPs in Northeastern Pennsylvania. Scaling that fast meant managing 10 or more concurrent construction crews across multiple municipalities, each working under a tangle of aerial and underground permits with different expiration dates, jurisdictions, and approval chains.
The tools available weren't built for it. Permits lived in spreadsheets. Crew locations came from text messages. Project status meant calling someone who might or might not know. When something fell through the cracks — and it did — there was no record of what happened or why.
That's what Dragonfly is built to fix. Not a generic project management tool with a map bolted on — a platform purpose-built for the way utility construction actually works.
What We Believe
Industry-first, software-second.
We started with the problem — not the technology. Every feature exists because a contractor or utility owner needed it, not because it was technically interesting.
Accuracy above everything.
In utility construction, a wrong record isn't a bug — it's a liability. We build systems that earn trust by being correct.
Built for the long game.
The infrastructure we're managing will be in the ground for decades. We're building software designed to last just as long.
We're building in the open.
If you work in utility construction and want to help shape the product, we want to talk to you.