Privacy Policy

Introduction

At Dragonfly, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and profile information
• Payment and billing information
• Order and transaction history
• Communications with our customer support team

We also automatically collect certain information when you use our services, such as:

• Device information and identifiers
• Log data and usage information
• Location data (with your permission)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Personalize and improve your experience

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations or respond to legal requests
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

Cookies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: privacy@dragonfly.com
Address: 64 E Union St, Wilkes-Barre, PA 18701, United States